Kena launches Restart: the mobile offers service that could be useful to you

Kena Mobile has just launched an innovative service for all those who have one of its mobile offers active (here is the collection of the best offers from the operators). We’re talking about service Kena Restart.

The Restart service that has just been launched by Kena Mobile, a well-known virtual operator that has been active on the TIM network in Italy for several years now, provides the possibility of Don’t stay dry of telephone traffic or data traffic at any time.

Kena Restart in fact provides the possibility of reset basically the date of renewal of your offer mobile when the bundle is about to end. We do an example to better understand how it works: if your offer renews on the 20th of the month, but already on the 10th of the current month you find yourself running out of minutes, SMS or GB, then you can activate the Restart service for force renewal on day 10.

In this way, all subsequent renewals they will be carried out on the 10th of the month, i.e. the day on which the previous Restart was activated.

The service will be activated via the Kena Mobile app for mobile devices, and will only be available when minutes, SMS or GB available in the bundle decrease below the 20% threshold compared to the total. The option will be accessible within 48 hours from the renewal of the offer.

The Restart service it cannot be activated in the following situations:

  • 80% use of at least 1 of the contents included in the offer (Giga, SMS, minutes) will not have been reached
  • The remaining credit is not sufficient to cover the monthly cost of the offer
  • At least 14 days have not passed since the last Restart request
  • There are 48 hours or less left before the date of payment of the cost foreseen in the offer
  • The Restart service has already been used 2 consecutive times
  • An offer change request is in progress
  • The SIM has been blocked due to fraud or theft/loss
  • The SIM is not associated with an offer that includes content (Giga, SMS, minutes).
  • The SIM is suspended due to exhausted credit or inactivity.

In short, Kena just launched a interesting tool which allows users to anticipate the renewal of their offer, spending only what is strictly necessary additionally for the month in which the consumption of the data and telephone traffic bundle went beyond what was foreseen in the offer.

If you want to know more, you can find all the details on the official website.

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